Thursday 21 April 2016

Effective apologizing

For an apology to be effective, must satisfy at least one of this seven psychological needs of an offended person:

1. Restore dignity.
2. Affirm that both parties have shared values and agree that the harm committed was wrong.
3. Validates that the victim was not responsible for the offence.
4. Assures that the victim is safe from a repeat offence.
5. Reparative justice (some type of punishment).
6. Provides reparation (some form of compensation).
7.Fosters dialogue that allows victims to express their feelings toward the offender and even grieve the losses.

Now, with this in mind, search or remember the Abu Ghraib prison incident and find why the Arab countries were offended by the U.S public apology.

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